Water and Wastewater Bill Audit Services

Most municipal and private utilities provide an online customer portal where you can log in with your account number to view current and historical bills. If yours does not offer online access, you can request PDF copies of past statements directly from the billing office. Either way, several consecutive cycles are what matter, because our team reviews them as part of a free water and wastewater bill audit to identify the signatures of meter over-reading.

It is a detailed review of your billing history, meter and pipe configuration, line pressure, PRV setup, and water-use patterns, carried out to establish whether you are being charged for more water than actually reached your facility. It quantifies the exposure on both lines of the bill, because sewer is normally calculated from the same metered figure, and it determines the savings available from correcting the reading. The review is free, remote, and carries no commitment.

Demand surges, generated by your own operations. Cooling tower makeup, CIP cycles, irrigation zone switching, tank fills, wash-down schedules, pump starts, and high-frequency on-off demand each speed water up through the meter. Pressure inside the meter drops, dissolved gas comes out of solution and vapor forms, and the meter counts that volume as water. When several of these sources draw through one meter at the same time, the surges are larger, adding to over-registration and inflating both water and sewer charges. It’s not your meter. It’s your pipes.

Yes. The Water Bill Review and Savings Analysis is provided free of charge with no commitment required, and is completed remotely from uploaded bills so no initial site visit is needed. It covers your current billing cycles, facility profile, meter and pipe configuration, line pressure, and PRV setup, and returns a projected savings range, sizing recommendation, ROI estimate, and installation planning summary. On-site visits, if requested, are billable separately under standard company policy.

Savings start on the next full billing cycle after installation. The Flow Conditioning Device installs immediately after the meter and holds pressure up through the meter during demand surges, so far less gas and vapor form and are counted as water. Documented installations typically show up to a 30% reduction in combined water and sewer costs (46% is the highest documented, a rare case). Comparing bills after installation against prior cycles gives you documented before-and-after evidence you can take into a budget review or sustainability report.

No. The audit itself is desk-based and requires nothing from your operation. Installation takes about an hour, with the water off for about an hour, and the device is fitted immediately after the meter, ahead of the PRV, so no production equipment is shut down beyond that window. Pressure loss is under 0.8 psi across all flow conditions, so downstream operations see no practical change.

Then you have spent nothing, because the analysis is free and non-committal. If the review does not point to meaningful over-registration, you are under no obligation to proceed.

Any commercial or industrial facility on a metered connection. Typical examples include manufacturing plants, food and beverage and dairy processing, breweries and distilleries, meat and poultry processing, hotels, hospitals, schools and universities, multifamily housing, data centers, restaurants, laundromats, car and truck washes, and agricultural and irrigation operations. Facilities with frequent demand surges are common candidates.

Because most utilities do not meter your discharge at all. Sewer is usually calculated from metered water intake, so an inflated water reading automatically inflates the sewer charge. Every gallon the meter over-registers is billed twice despite never entering a drain or leaving the property as wastewater. That is why sewer charges rising in step with water, while your actual discharge hasn’t changed, is a common sign of meter over-registration.

It can affect the quality of the data behind them. Pretreatment system sizing and sustainability disclosures often draw on historical metered intake figures, so an over-registering meter overstates your recorded withdrawal and can make water-use metrics look worse than the process warrants. Correcting the meter reading does not change your actual consumption or your effluent; it gives your environmental and facilities teams a more accurate baseline for capacity planning and reporting. Permit and compliance requirements are typically not affected; confirm with your compliance team.