Here’s Exactly What Happens If the FCD Doesn’t Work Out
Two separate protections back every FCD: a 6-month money-back guarantee on the device itself after your purchase and installation are complete, and a lifetime warranty that stays with the device — and warranty can be transfers to a new owner if you sell.
Here’s precisely what’s covered, in plain language.
6 Months
money-back guarantee window
Lifetime
warranty on the device
Transferable
to a new property owner
Direct answer: The FCD, including installation, is paid in full (or financed) upfront at time of purchase. If results aren't satisfactory within 6 months of installation, the guarantee refunds the device cost only — installation labor is non-refundable. Separately, a lifetime warranty covers the device going forward and is transferable to a new property owner if the property is sold (a transfer fee applies).
Money-Back Guarantee
Product Warranty
What’s Covered, Plainly
| Item | Guarantee (6 mo.) | Warranty (Lifetime) |
|---|---|---|
| FCD device cost | Covered | Covered |
| Installation labor | Not covered | Not covered |
| Transfers to a new property owner | Not applicable — window applies to original purchaser | Yes, with transfer fee |
| Requires before/after billing documentation to claim | Yes | Not required for standard warranty coverage |
How to Use Either Protection
Both are straightforward — here’s the practical sequence for each.
1
Keep your bills
Save at least a few months of water/sewer bills from before installation, and continue saving them after — this is your documentation for either the guarantee or a future warranty conversation.
2
Contact us within the guarantee window
If you’re not seeing results within the 6-month period, reach out with your before/after bills so we can review your specific case.
3
For warranty issues, reach out any time
The lifetime warranty has no expiration to track — contact us whenever a device issue arises.
4
For a property sale, contact us before closing
Give us the new owner’s information ahead of or at closing so the warranty transfer is documented cleanly, without a gap in coverage.
Why the Warranty Being Transferable Actually Matters
A warranty that dies with the original purchaser is a warranty a buyer has to discount when they underwrite your property. A transferable lifetime warranty (transfer fee applies) means the protection you paid for keeps working for whoever owns the building next — which is exactly the kind of detail that matters if you’re ever selling.
See how this plays into a sale timeline on our Selling Your Property page ›
Backed by Independent Certification, Not Just Our Word
Related Pages
Continue building the full picture before you decide.
Water & Sewer Bill Savings Calculator
FCD vs. Other Approaches
Selling Your Property?
Common Questions
Is installation covered by the money-back guarantee?
Do I need to do anything to keep the lifetime warranty active?
How much does it cost to transfer the warranty to a new owner?
What documentation do I need to use the money-back guarantee?
What if I sell the property before the 6-month guarantee period ends?
Straightforward Terms. No Surprises. Verify It Yourself.
Run your numbers, install with a 6-month guarantee to check your own results, and know the warranty
keeps working long after — for you or whoever owns the property next.