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For Licensed Plumbing Contractors & Pipefitters
You’re Already Standing at the Meter Connection. The FCD Installs Between Two Pipe Joints in Under an Hour — and Can Reduce Your Customer’s Water & Sewer Bill by Up to 30% From the Next Full Billing Cycle.
The FCD (Flow Conditioning Device) corrects water meter over-reading at the water meter. Every commercial building you service with a cooling tower, process water system, CIP line, boiler, or high-frequency fixture demand is a candidate. No special tools. No pipe reconfiguration. No downtime beyond the installation window. Submit five parameters from the job site and get the correct model confirmed within two business days.
Up to 30%
water & sewer bill reduction for the customer
1hr
typical installation at meter connection
Under 0.8 psi
pressure loss — no practical downstream impact
2 Days
sizing confirmation turnaround
Every Commercial Service Call Is a Potential FCD Opportunity — If You Know What to Look For
You’re inside commercial buildings constantly — servicing backflow preventers, replacing PRVs, maintaining water heaters, responding to leak calls, doing meter pit work. You’re standing at the water meter more often than anyone else who touches that building. The FCD installs at that connection. Once you know what you’re looking at, every qualifying commercial account you service becomes a candidate for an upsell conversation that delivers real, documentable value to your customer.
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Fits Between Two Pipe Joints — No Reconfiguration
The FCD installs immediately after the meter, within the existing meter connection assembly, without modifying the surrounding piping. If the meter connection is accessible, a licensed plumber or mechanical contractor can install the FCD with standard pipe-fitting tools.
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Under an Hour Typical Installation
At a standard commercial supply connection, a licensed plumber familiar with the FCD can complete installation in under an hour. The meter connection is already accessible. No wall opening, no pipe rerouting, no system shutdown beyond isolating the supply connection.
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High-Margin Upsell on an Existing Service Call
You’re already on-site for another reason. The trip charge is already covered. Adding an FCD installation to a backflow preventer service call, PRV replacement, or annual meter pit inspection turns a standard service ticket into a significantly higher-value visit for both you and your customer.
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Documented Customer Value — Easy Referral Story
The savings appear on the customer’s next water and sewer bill — before and after, documented on the utility statement. That’s a concrete result your customer can point to. A customer who sees a 15% reduction on their water bill tells their property management contacts about the plumber who made it happen.
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Lifetime Warranty
The FCD carries the manufacturer’s lifetime transferable warranty. If the FCD itself fails or has to be removed, the customer contacts WFI and we coordinate the claim with the manufacturer. The installing contractor has no callback liability for the FCD’s performance. Your responsibility stays the same as on any job: your own installation workmanship, such as the pipe joints.
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180-Day Money-Back Guarantee to Your Customer
If the customer isn’t completely satisfied within 180 days of installation, they can return the FCD for a product refund. The customer is responsible for hiring a contractor to remove the device and for shipping it back to Water Flow Innovations. WFI issues the refund once it receives the returned product. Installation and removal labor are not refundable.
The Five-Minute Conversation That Turns a Service Call Into an FCD Installation
You don’t need a sales script. You need to know what you’re looking at and have a straightforward way to explain the value. Here’s how the conversation typically goes when you’re already on-site for another reason.
Example: You’re servicing a backflow preventer at a senior living facility. You’ve just finished the test. The facilities manager is standing with you at the meter pit.
You
“While I’m here — do you know if your water bills have been running higher than you’d expect for this size facility?”
FM
“Honestly, yeah — our utility costs have been climbing and nobody’s been able to explain it.”
You
“There’s a device called a Flow Conditioning Device that installs right here at your meter connection — between these two joints. What it does is correct the way your meter reads during demand cycling events — laundry, kitchen, HVAC — when the meter tends to over-register. Facilities like this one can see their water and sewer bill drop by up to 30 percent. Installs in about an hour, no practical impact on your water pressure anywhere in the building.”
FM
“How does it work and what does it cost?”
You
“I need to submit your pipe size, meter size, and a couple of other parameters to get the right model confirmed — takes me about five minutes right now. They confirm the correct model and the exact spec within two days. I can get you a quote with everything included — device and installation — before I leave today if you want.”
The conversation trigger doesn’t have to be a complaint. Any of these situations opens the door naturally:
Backflow Preventer Service
You’re already at the meter connection. The five parameters are visible or measurable on-site. Natural opening: “While I’m here at your meter connection, have you heard of the FCD?”
PRV Replacement or Adjustment
You’re working immediately adjacent to the FCD installation point. The PRV configuration is one of the five sizing parameters — you already have it in your notes.
Annual Meter Pit Inspection
You’re documenting the meter pit anyway. Adding five parameter measurements takes two minutes. Submit the sizing request before you leave the pit.
New Water Heater or Boiler
Boiler feedwater cycling is one of the strongest FCD over-reading sources. If you’re installing or servicing a commercial boiler, the building is likely a strong FCD candidate.
Leak Investigation or High Bill Complaint
A customer who called you because their water bill is high is already primed for the FCD conversation. The problem they called you about is the opening.
New Construction Rough-In
If the FCD is not already in the construction documents, you can recommend it at rough-in. Installs in the existing meter connection sequence — no redesign required.
Where the FCD Installs and What
You Need to Know
The FCD installs immediately downstream of the utility water meter — before the PRV, before the backflow preventer, before building distribution. It occupies the space between two pipe joints in the existing meter connection assembly. No additional pipe run length is required in most installations.
1
Municipal
Main
utility side
2
Water
Meter
utility meter
3
FCD
installs here
4
PRV
if present
5
Backflow
Preventer
RPZ or DCVA
6
Building
Supply
domestic & process
Installation Facts
Installs between two pipe joints — no pipe reconfiguration
Position: immediately downstream of the utility meter
Material: 316L stainless steel — compatible with all standard pipe types
Under 0.8 psi pressure loss — no downstream pressure adjustment required
No special tools beyond standard pipe work
Typical installation time: under one hour at a standard commercial connection
No system downtime beyond isolating the supply connection during installation
No maintenance required after installation
What to Check Before Submitting a Sizing Request
Pipe size at the meter connection (nominal diameter)
Utility meter size — on the meter face or utility service agreement
Whether a PRV is present and its location relative to the meter
Backflow preventer type — RPZ assembly or double check valve assembly
Static supply pressure — from utility zone data or field measurement
Any unusual meter pit configuration, dual meters, or non-standard connection sequence
For retrofit: note any existing unions or couplings that may affect fit
Sizing From the Job Site — Five Parameters, Two Business Days
The FCD is available in multiple configurations for different pipe sizes, meter types, and pressure conditions. Correct model selection requires five parameters from the job site. You can gather all five in under five minutes while you’re already at the meter connection — then submit the sizing request form before you leave the site. WFI confirms the correct model within two business days.
1
Pipe Size
Nominal pipe diameter at the meter connection. Read from the pipe itself or the meter pit documentation.
2
Meter Size
The utility meter size — typically printed on the meter face or listed on the utility service agreement.
3
PRV Present?
Is a pressure reducing valve present? If yes, note its location in the connection sequence relative to the meter.
4
Backflow Type
RPZ (reduced pressure zone) assembly or DCVA (double check valve assembly)? Note the manufacturer and model if visible.
5
Static Pressure
Static supply pressure at the meter — from your pressure gauge, utility zone pressure data, or the building’s existing pressure records.
📱 Submit the Sizing Request From the Job Site
Use the sizing request form on this page or scan the QR code on your WFI field reference card. Submit your five parameters, the facility type, and your contact information. WFI will confirm the correct model designation and provide ordering information within two business days — before your next visit to the site.
Gather 5 parameters at the meter connection — takes under 5 minutes
Submit sizing request form from your phone before leaving the site
WFI confirms correct model within 2 business days
Order the confirmed model, schedule installation, deliver customer savings
FCD Sizing Request — Submit From the Job Site
Five parameters plus your contact info. WFI responds with the confirmed model designation and
ordering information within two business days.
Your information is used only to respond to this sizing request and confirm the correct FCD model for your job site. Water Flow Innovations will contact you within two business days with the confirmed model designation and ordering information.
The Commercial Accounts Most Likely to Qualify on Your Route
The FCD delivers the strongest savings at commercial facilities with variable water demand cycling — cooling towers, process water systems, CIP lines, boilers, high-frequency fixture demand, or combination HVAC and process operations. These are the account types to look for on your existing commercial route.
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Senior Living & Assisted Living
Commercial laundry cycling, kitchen, HVAC cooling tower, and high-frequency bathing fixtures. Strong candidate on nearly every account.
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Hotels & Motels
Laundry, commercial kitchen, pool heating, cooling tower makeup. Multiple simultaneous cycling sources on every property.
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Food Processing & Manufacturing
CIP system cycling, wash-down, process water batch demand. Some of the highest over-reading rates of any facility type.
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Healthcare & Medical Facilities
Sterile processing equipment cycling, commercial laundry, cooling tower, and high-frequency restroom fixture demand.
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Multifamily & Apartments
High-rise buildings with boiler feedwater cycling, simultaneous fixture demand, and cooling tower HVAC operations.
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Schools & Universities
Commercial kitchen, HVAC cooling tower, laboratory process water, and concentrated fixture demand during class changes.
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Car Washes
High-pressure wash cycles, rinse arches, and recirculation system makeup water create intense demand cycling at the supply meter.
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Restaurants & Food Service
Commercial dishwasher cycling, prep sink demand, and kitchen operations create repeated demand surge events throughout every service period.
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Supermarkets & Grocery
Commercial kitchen, deli, bakery, produce misting, and HVAC operations. Large format stores have strong savings potential.
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Data Centers
Cooling tower makeup water cycling is continuous and variable throughout every operating hour — strong FCD candidate at any facility with evaporative heat rejection.
Contractor Pricing & Margin Program
Water Flow Innovations works directly with licensed plumbing contractors and pipefitters on trade pricing. The FCD is priced to allow a meaningful contractor margin when sold and installed at commercial accounts — making it a viable upsell addition to your existing commercial service business.
How Contractor Pricing Works
- Contractor trade pricing is available to licensed plumbing contractors and commercial service firms. Trade price is set below the published retail price to allow contractor markup when sold to customers as a supplied-and-installed service.
- If you already buy from one of WFI’s authorized supply-house partners, your FCD orders go through that supplier at the trade pricing they’ve arranged with WFI. If you don’t have a partner supplier, WFI works with you directly. Contact WFI using the form below or by phone, and we’ll confirm the right source and pricing for your firm. Volume arrangements are available for contractors who regularly service commercial accounts in WFI’s core industries.
- The FCD is sold as a supply-and-install package that you quote to the customer: product plus your installation labor. The customer pays your invoice. You buy the product at trade price from WFI or your partner supplier, and you keep your labor margin and product markup.
- Wherever you buy it, WFI handles sizing confirmation and technical support, and every FCD carries the manufacturer’s lifetime warranty and WFI’s 180-day money-back guarantee.
What's Included With Contractor Orders
- Every FCD order includes installation instructions, product data sheet, and sizing confirmation documentation — the paperwork your customer may need for facilities records, warranty registration, or building management documentation.
- WFI provides a customer-facing one-page summary of documented savings expectations that you can leave with the customer after installation, reinforcing the value of the installation and your role in delivering it.
- For contractors who want to discuss the program before their first order, WFI is available for a direct conversation about the product, sizing process, installation requirements, and pricing structure.
Common Questions — Contractors & Installers
Do I need any special tools or certifications to install the FCD?
What if I can't get all five parameters on-site?
Can I submit a sizing request from my phone while I'm at the job site?
Yes — the sizing request form on this page is fully mobile-optimized. You can complete and submit it from your phone while standing at the meter connection. WFI will respond to the email address you provide within two business days. If you're a regular WFI contractor, ask about the field reference card — a laminated one-page reference with a QR code that goes directly to the sizing request form, designed to live in your truck.
What’s my liability if the customer is not satisfied within 180 days?
Your installation liability is the same as any standard pipe work: proper installation of the specified product per the installation instructions. The 180-day money-back guarantee runs between Water Flow Innovations and the customer. It is not your liability as the installing contractor. If the customer isn’t completely satisfied, the customer assumes responsibility for hiring a contractor to remove the device and returning it to WFI, and WFI issues the product refund once the device is received. Your labor charge for the original installation is separate from the product guarantee and is not refunded.
Does the FCD require any permits or inspections?
Can I recommend the FCD on a new construction project even if it's not in the spec?
Yes — if the FCD is not in the construction documents and you're doing the plumbing rough-in, you can recommend it to the general contractor or building owner as a value-add at the meter connection. The installation sequence is the same as new construction — it drops into the meter connection assembly before the PRV and backflow preventer. If you want the FCD to be in future construction documents for repeat customers, ask WFI about connecting with the project's MEP engineer for future phases or similar projects.
I already buy from a plumbing supply house. Can I still get the FCD?
Yes. If your supplier is a WFI supply-house partner, you order the FCD through them, the same way you buy everything else. If they aren’t a partner yet, contact WFI and we’ll either supply you directly or work with your supplier to set it up.
Trade Associations & Professional Standards
Under 1 hour to install | Up to 30% customer savings | Lifetime warranty | 180-day guarantee
Ready to Add the FCD to Your Commercial Service Offering?
Submit a sizing request from your next commercial service call — or contact Water Flow Innovations directly to discuss contractor pricing, the margin program, and field reference cards for your truck.