Confirm Your

Flow Conditioning Device (FCD) Size

How to Confirm Your Water Meter Size

To ensure we send you the correct FCD (Flow Conditioning Device), we need to know the size of your water meter. Please follow the simple instructions below and send us at least 3 or more clear photos of your meter and everything after the meter all the way to the backflow (if any).

Even if you’ve never looked at a water meter before — don’t worry. This guide is written for business owners, facility managers, and property staff with no prior plumbing experience.

For Warm Climates Where The Meters Are Placed In The Ground (like Florida, Texas and much of the Southern U.S.)

STEP 1

Where to Look
In warm climates, water meters are typically installed outside, close to the street or sidewalk in front of the building or property.

Walk to the front of your site and look down near the curb or driveway. You’re looking for a round or rectangular metal or plastic lid flush with the ground.

STEP 2

What You’re Looking For
That lid covers your water meter box — an underground container that houses your water meter.

It may be labeled “WATER” or may be blank.

Sometimes grass, mulch, or landscaping covers the lid. You may need to move debris to find it.

Contact us if you have any questions.

STEP 3

How to Open It
Use a flathead screwdriver, pliers, or sturdy tool to lift the lid.

Shine a flashlight if it’s dark.

Inside the box, you’ll see a round or rectangular device with pipes on both sides. This is the water meter.

For Cold Climates (like New York, Illinois, Michigan, etc.)

STEP 1

Where to Look
In colder climates, water meters are typically installed indoors to protect them from freezing.

Go to your basement, utility room, maintenance area, or mechanical closet.

Look for where the main water line enters the building — the meter is usually mounted there.

STEP 2

What You’re Looking For
You’re looking for a round or rectangular meter bolted onto a pipe, usually low to the floor or wall-mounted. It may be located near a main shut-off valve.

If you’re unsure, follow the largest incoming pipe from the wall until you see a device installed in-line — that’s most likely your meter.

STEP 3

How to Access it.
No tools needed! Just make sure it’s well-lit. Use a flashlight if needed and clear away boxes or other obstacles.

What Photos to Send Us

Please take at least 3 or more clear photos and email them to Info(at)WaterFlowInnovations.com

Full Setup Photo

Stand back and take a picture showing the entire water meter and the pipes on both sides.

Close-Up of the Meter Face

Zoom in on the dial or digital screen. We need to see any size or model numbers. Look for markings like: “5/8”, “3/4”, “1”, “1.5”, Or brand names like Neptune, Badger, Sensus, etc.

Pipe Size Photo

Take a close-up photo of the pipe coming in or out of the meter, with a measuring tape or ruler next to it so we can estimate the diameter.

Note: If You See a Backflow Preventer

A backflow preventer is a brass device with two valves or handles, typically installed to prevent water contamination.
You might find one near irrigation systems or in mechanical rooms.

If you see one, please send a photo.

How to Submit Your Photos

Email us at: Info(at)WaterFlowInnovations.com
Call at: (1-844)-934-8258
Subject Line: Meter Size Photos – [Your Business Name / Property Address]
Attach: The 3 photos (plus a backflow photo if available)

Need help?

If you’re unsure or think you’ve found the right thing but want confirmation, just take the photos and send them. We’ll review and get back to you.

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